Would you always like to have conflicts that make you uneasy or would you rather have conversations where both the…
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Relationships are the most important element in the service sector. It is these interactions that keep the conversation going and…
Service recovery refers to the actions taken by an organization in response to a service failure. A service failure is…
Customer Loyalty A business can mark its beginning and carry on the business when it has been able to understand…
Social media is an arena that has multiple possibilities to attract the attention of customers. This is a place where…
Are you the owner of a startup business or, an established business enterprise? are you on the lookout for the…
Are you a business marketer or entrepreneur looking to know about the best digital marketing strategies and techniques with which…